Frequently Asked Questions
Everything you need to know about Alkhair Foam products and services.
What types of foam products does Alkhair Foam offer?
We specialize in a wide range of high-quality foam products, including orthopedic mattresses, sofa cushions, memory foam pillows, and industrial-grade foam sheets designed for durability and comfort.
How long does shipping take for mattress orders?
Standard delivery typically takes 3 to 5 business days. For custom-sized mattresses or bulk orders, please allow up to 7-10 business days for manufacturing and dispatch.
Do your mattresses come with a warranty?
Yes, most of our premium mattresses come with a limited warranty ranging from 5 to 10 years, covering manufacturing defects and significant sagging.
What is your return policy?
We offer a 15-day return window for unused items in their original packaging. Please note that for hygiene reasons, mattresses that have been unsealed cannot be returned unless there is a manufacturing defect.
Can I request custom dimensions for my sofa foam?
Absolutely! We provide custom cutting services to meet your specific furniture needs. Simply contact our support team with your dimensions for a personalized quote.
What payment methods do you accept?
We accept all major credit and debit cards, bank transfers, and Cash on Delivery (COD) for eligible locations within our shipping network.