Returns & Exchanges

At Alkhair Foam, we want you to experience the ultimate comfort and quality. If you are not completely satisfied with your purchase, our flexible return policy allows for exchanges or refunds within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or phone with your order number and reason for the return to begin the process.

• 2.
  Prepare the Item

  Ensure the product is in its original condition and packaging; for hygiene reasons, mattresses and pillows must be unused and unstained.

• 3.
  Schedule a Pickup

  Once approved, we will coordinate a convenient time for our logistics team to collect the item directly from your home.

• 4.
  Inspection and Refund

  After our quality team inspects the returned item, your refund or exchange will be processed within 7 to 10 business days.